Case 1 在已知采购负责人的情况下
A(你): Hello, sir/madam. This is Fiona from AGA company. May I speak to David?
B(客户前台): May I know what it's regarding?
A: David just sent me an inquiry but I need more details from him to quote.
或David just called me but I was in a meeting.
或David asked me to call him today to talk about the specifications of the sample.
B: Ok, hold on, please.
A: Morning, sir /madam. This is Fiona from AGA company. May I speak to your purchasing /import manager?
B: What's it about please?
A: We are supplying smart home products for Schneider and Bosch. I learned you are importing smart home products, so hopefully we could find a way to cooperate.
B: Would you please send an email to him/ her?
A: OK, no problem. Could you please tell me the email address?
B: OK, it’s firstname.lastname@example.org
A: Sorry,is it email@example.com?
A: Thanks a lot. May I have his /her name please?
B: It's David.他叫David。
或Never mind. Anyone in purchasing dept would reply to you after they check your email).
A: Thank you very much.
A: Hi, sir/madam. It’s Fiona from AGA company. May I speak to your Purchasing
B: ①Sorry, I can’t transfer the phone for you. /
②Sorry, we have a supplier now.
A: ①Never mind. Could you help let me know the email address for purchasing manager? /
② OK. May I send our catalog to your purchasing manager so that you could contact us when needed?